Sr. Internal Business Systems Analyst (Hybrid)

Madison, WI
Contracted
Experienced
Job Title: Sr. Internal Business Systems Analyst (Hybrid)
Location: Madison, WI
Duration: 12 Months

Job Description:
The Client is initiating a department-wide effort to modernize and centralize its grant administration information systems and related processes through the development or procurement of a comprehensive Grant Administration System. This project is a critical component of the newly created strategic goal to enhance transparency, accountability, and efficiency in the management of federal and state- funded grants across all program areas.

To support this complex cross-divisional initiative, the client requires a dedicated Business Systems Analyst to lead a business process analysis and requirements gathering by working closely with grant program staff, IT professionals, leadership, and external vendors. The analysis will be used to complete the following project deliverables:
  • Gathering of system, business, and technical requirements
  • Conducting a feasibility study
  • Designing the future-state system architecture
  • Developing cost estimates for system development/procurement and long-term maintenance

Additional Details:
This position will report to the client Director and be part of a contractor team that includes a Project Manager and a Systems Architect. The team will also be supported by a part-time Project Manager from the Client, who will help to connect this team to the internal stakeholders, technical resources, and subject matter experts throughout the department.

Knowledge, Skills, and Abilities:
  • Evaluate the internal business and technical needs of an organization and recommend solutions.
  • Serve as liaison between internal departments and development team.
  • Define the system and functional requirements.
  • Assess available technologies to create development specifications as well as detailed test cases.
  • Assist with testing to analyze results.
  • May play a key role in training employees on application, database, and operating systems.
  • Career-level position within field. Requires experience and proficiency in discipline.
  • Conducting complex work is important to the organization.
  • Works with minimal supervision with wide latitude for independent judgment.
  • Six to nine years of experience or equivalent education.

Project Responsibilities:
  • Leading stakeholder engagement sessions to elicit and prioritize business needs.
  • Analyzing and documenting current-state grant administration workflows and data systems.
  • Facilitating development of future-state process maps and business requirements.
  • Drafting functional and technical requirement documents and use cases.
  • Supporting feasibility analysis and development of system design documentation.
  • Collaborating with technical teams to validate that system solutions meet business requirements.

The Client is undertaking a critical project to modernize and enhance our agency’s Grant Administration System to be used to manage the full lifecycle of state and federally funded grant programs. The existing processes and systems are outdated, relying heavily on manual workflows, spreadsheets, and disconnected tools that limit efficiency, data accuracy, and transparency. The new Grant Administration System will serve as a centralized enterprise solution designed to:
  • Streamline grant application, review, award, and monitoring processes.
  • Improve data management, reporting, and decision-making through integrated dashboards and performance metrics.
  • Enhance compliance with state and federal regulations related to financial management, auditing, and transparency.
  • Support improved communication and collaboration between grant program staff, applicants, award recipients, and agency leadership.
  • Integrate with existing financial systems to ensure seamless fund management, payment processing, and reconciliation.

This system will ultimately improve services to external grantees while providing internal staff with the tools and data they need to efficiently manage multiple funding sources, grant programs, and performance reporting requirements.

The Business Systems Analyst will play a key role in guiding this high-priority initiative by gathering and analyzing information from business units, IT staff, and system vendors to ensure successful system design and selection. They will document and translate business needs into functional and technical requirements, user stories, process flows, and system specifications. They will facilitate workshops, interviews, and working sessions to define current-state and future-state business processes. They will also conduct gap analyses, data mapping, and reporting requirements gathering to support system implementation and integration with financial systems, relying on experience and judgment to accomplish project goals.

Top Required Skills & Years of Experience:
  • Business Systems Analyst capabilities with 5+ years of experience as a Business Analyst, Business Systems Analyst, or similar role, preferably in system implementation or process improvement projects.
  • 5+ years proven experience gathering and documenting business and technical requirements.
  • 5+ years' Experience collaborating with vendors, IT teams, and business stakeholders to deliver technology solutions.

Nice to Have Skills:
  • Professional certification in Business Analysis, Lean Six Sigma, or Change Management.
  • Familiarity with grant management systems or enterprise software implementations.
  • Experience working on system integration projects involving financial management systems.
  • Knowledge of state or federal government operations, policies, and funding processes.
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