Microsoft 365 Subject Matter Expert (SME) (Onsite)

Raleigh, NC
Contracted
Experienced

Job Title: Microsoft 365 Subject Matter Expert (SME) (Onsite)
Location: Raleigh, NC
Duration: 12+ Months

Job Description:

This is a request for a contractor with specific skills in support of Microsoft 365 and the multiple efforts served from it. This position will be part of the Enterprise Collaboration Services Tier 3 group of the client Service Delivery division. Primary duties of this position will be to serve as a lead Subject Matter Expert (SME) and product specialist for Microsoft 365 services and related collaboration tools.

Skills:

Skill

Required/Desired

Amount

of Experience

Extensive exp with Microsoft 365 services and tools such as SharePoint, Teams, Exchange Online, Power Platform; information protection, and AvePoint.

Required

5

Years

Excellent verbal and written communication skills, with the ability to convey complex technical information to both technical and non-technical teams

Required

5

Years

Proven ability to perform high-level troubleshooting of complex issues; manage incident, problem, configuration, change management processes efficiently

Required

5

Years

Strong focus on delivering high-quality products timely and efficiently, consistently meeting or exceeding customer expectations.

Required

5

Years

Copilot experience

Highly desired

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