Service Support Analyst- Expert (Hybrid)
Raleigh, NC
Contracted
Experienced
Job Title: Service Support Analyst- Expert (Hybrid)
Location: Raleigh, NC
Duration: 12 Month
Description (including, but not limited to):
This is the requirement.
Sample Role Types: Desktop Support Analyst, Help Desk Support Analyst
Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.
Skills:
Location: Raleigh, NC
Duration: 12 Month
Description (including, but not limited to):
- Technical assistance, support, and advice to end users for hardware, software, and systems
- Hands-on technical and functional assistance to business and technical users
- Remote technical and functional assistance to business and technical users
This is the requirement.
Sample Role Types: Desktop Support Analyst, Help Desk Support Analyst
Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.
Skills:
Skill | Required/Desired | Amount | of Experience |
Red Hat OpenShift virtulaization experience of at least three years. | Required | 3 | Years |
AWS and Azure experience | Required | 2 | Years |
Understanding of ServiceNow ticket process. | Required | 2 | Years |
Active Directory and Linux experience | Required | 4 | Years |
Experience working in highly dynamic environment where priorities change constantly. | Required | 2 | Years |
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