Project Support Specialist (Onsite)

Ridgeland, MS
Contracted
Experienced
Job Title: Project Support Specialist (Onsite)
Location: Ridgeland, MS
Duration: Up to 3 Years

Job Description:
  • Acquire knowledge of the new vital records database management system.
  • Answer incoming calls, online and email requests for assistance with the vital records database management system.
  • Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices and nursing homes on how to use the vital records database management system.
  • Provide technical support to the Vital Records staff related to the vital records system, data modernization and interoperability projects.
  • Support development and maintenance of enhanced Vital Records business processes and data transfer to state and federal partners.

Required Skills/Experience:
  • Capacity to assist external and internal stakeholders to learn and use the new vital records data management system.  
  • Ability to effectively communicate with coworkers involved in the collection, management and development of agency data resources in order to advance the agency's data modernization goals.

Preferred/Not Required:
  • Experience working with or for government entities on data and/or IT-related projects.
  • Experience working with Vital Records.

 
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