Technical Specialist (Hybrid)
Raleigh, NC
Contracted
Experienced
Job Title: Technical Specialist (Hybrid)
Location: Raleigh, NC
Duration: 12+ Months
Job Description:
The Technical Analyst / Project Facilitator serves as abridge between technical teams, business stakeholders, and project management leadership.
Responsibilities:
Technical Analysis & Support
Project Facilitation & Coordination
Stakeholder Engagement
Quality Assurance & Compliance
Continuous Improvement
Skills:
Location: Raleigh, NC
Duration: 12+ Months
Job Description:
The Technical Analyst / Project Facilitator serves as abridge between technical teams, business stakeholders, and project management leadership.
Responsibilities:
Technical Analysis & Support
- Analyze technical requirements, system workflows, and integration points across clinical and business applications.
- Assist with solution design, testing, and validation of application functionality.
- Translate technical details into business-friendly documentation and presentations.
- Support system troubleshooting and escalate technical issues to appropriate teams.
Project Facilitation & Coordination
- Coordinate project activities, tasks, and deliverables with IT and clinical/business teams.
- Develop and maintain project documentation including charters, status reports, meeting minutes, and risk logs.
- Track timelines and dependencies, escalating risks and delays to leadership.
- Facilitate communication between stakeholders, vendors, and internal teams.
Stakeholder Engagement
- Partner with clinical, administrative, and IT stakeholders to gather requirements and validate project deliverables.
- Organize and lead project meetings, workgroups, and status updates.
- Ensure alignment of projects with DSOHF strategic priorities and regulatory requirements.
Quality Assurance & Compliance
- Assist in developing and executing test plans for new systems or enhancements.
- Ensure compliance with HIPAA, state IT security policies, and organizational change management processes.
- Support post-go-live monitoring and validation of technical solutions.
Continuous Improvement
- Recommend process improvements to enhance efficiency and collaboration in IT project delivery.
- Contribute to knowledge base and documentation standards for ITD.
Skills:
| Skill | Required/Desired | Amount | of Experience |
| Epic implementation or operations support experience | Highly Desired | 2 | Years |
| Health IT experience | Highly Desired | 2 | Years |
| Working knowledge in application development and system integration | Nice to have | 2 | Years |
| Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates | Highly Desired | 2 | Years |
| Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality | Highly Desired | 2 | Years |
| Able to convey technical information to client and promote understanding of relevant issues | Highly Desired | 2 | Years |
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