Business Analyst - Microsoft Dynamics 365 (Onsite)
Richmond, VA
Contracted
Experienced
Job Title: Business Analyst - Microsoft Dynamics 365 (Onsite)
Location: Richmond, VA
Duration: 12+ Months
Job Description:
The Client is seeking a highly experienced Business Analyst with extensive experience in Microsoft Dynamics 365 to support the planning and execution of complex ERP projects. This BA will serve as a critical bridge between multiple business stakeholders and technical teams, ensuring that customer needs are clearly understood, documented, and delivered through both Agile and Waterfall methodologies.
Key Responsibilities:
Required Skills & Experience:
Skills:
Location: Richmond, VA
Duration: 12+ Months
Job Description:
The Client is seeking a highly experienced Business Analyst with extensive experience in Microsoft Dynamics 365 to support the planning and execution of complex ERP projects. This BA will serve as a critical bridge between multiple business stakeholders and technical teams, ensuring that customer needs are clearly understood, documented, and delivered through both Agile and Waterfall methodologies.
Key Responsibilities:
- Act as the voice of the customer, collaborating with stakeholders and IT teams to understand business processes, pain points, and goals.
- Apply extensive experience with ERP systems and model-driven apps, especially D365 Finance & Supply Chain, to support requirement validation and solution delivery.
- Facilitate workflow-heavy projects involving multiple roles, approval processes, and cross-functional interactions.
- Support data mapping, data migration and data integration requirements across multiple systems and their databases
- Conduct Root Cause Analysis to identify system gaps and recommend business or technical solutions.
- Collaborate with developers and Power Platform teams to ensure model-driven apps meet business requirements and align with D365 architecture.
- Perform QA testing and Support business in UAT testing.
Required Skills & Experience:
- 10+ years of experience delivering business and data analysis artifacts with a customer-focused approach.
- 5+ years supporting Microsoft Dynamics 365 ERP projects.
- Proven experience supporting the development of model-driven apps using Microsoft Power Platform, including requirement gathering and validation.
- Demonstrated experience with full lifecycle ERP implementations, including requirements gathering, configuration support, testing coordination, deployment, and post-go-live support.
- Strong data analysis background, including SQL and organizational data management concepts.
Skills:
| Skills | Required / Desired | Amount | of Experience |
| Proven experience with Microsoft Dynamics 365 modules | Required | 5 | Years |
| Expertise in business process analysis, requirements gathering, and translating business needs into D365 solutions | Required | 5 | Years |
| Strong stakeholder engagement and communication skills to bridge technical teams and business users effectively | Required | 8 | Years |
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